Insurance backed guarantee & deposit protection

Build with Loomin and protect your home with guaranteed protection before, during and after your renovation.
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What is an insurance backed guarantee?

An Insurance Backed Guarantee underwrites your contractors statutory guarantee, it covers defective workmanship and/or faulty materials in the event that the contractor ceases to trade or files for liquidation/bankruptcy.

The guarantee also covers deposits paid upfront to contractor before work commences, Let’s say you paid a deposit to secure home improvement work. Then the worst happened – for whatever reason the trader ceases trading before starting the work.

The good news is that the deposit is protected and arrangements will be made by the insurer for the completion of the contract or refund of the deposit.

All of this means that you can enjoy additional peace of mind for your project.

HIP has covered over

1,188,403 policies

worth £4.313 billion

What’s covered under the HIP Guarantee?

Deposit coverage

Protection against hidden defects and construction defects

Work completion in case of general contractor default

Transference of warranty

Mediation in case of dispute

Coverage for all types of renovation projects above £20,000

How it works

Unlock peace of mind with Loomin by your side, from start to finish.
1

Appoint a contractor through Loomin

Once your project has been scoped, request quotes and select a contractor on the platform

2

Pay your deposit through the Loomin platform

To move your project forward, you need to pay a deposit to the general contractor

3

Receive a certificate of deposit

Once paid you will receive a receipt from the contractor and also a certificate from the insurer.

6

Activate your 10 year guarantee

Activate your guarantee with the insurer and enjoy peace of mind against defects for the next 10 years

5

Receive a work-completion certificate

Once the work is completed receive a completion certificate from building control

4

Begin construction

Sign contracts, arrange a start date and get your project underway with your chosen contractor

Statutory Warranty vs Insurance Backed Guarantee

You are automatically covered under the Consumer Rights Act (2015) which provides basic consumer protection against all transactions in England & Wales. Consumers can get a refund or replacement if the goods or services not received or received and are not good quality, durable, safe, or in line with expectations.

However, as LTD companies have limited liability, if the company files for liquidation or bankruptcy there is usually no legal recourse, which is where many homeowners become stuck.

An Insurance Backed Guarantee warranty provides you with added protection should this happen and it also ensures that replacement of defects, repairs, maintenance work, and corrections are done within a set timeline.

Statutory Warranty

Insurance Backed Guarantee

Deposit coverage
None
25% of contract
(Up to £200,000)
Work completion
None
Covered
Correction of apparent defects
None
Covered
Protection against hidden defects
Limited coverage
*Court action required*
Covered 10 years
Protection against construction defects
Limited coverage
*Court action required*
Covered 10 years
Transferable warranty
None
Covered

In the event of a dispute

Before

The general contractor disappears with the deposit
Inform HIP
Deposit refunded*
(Some conditions apply
- up to 25% / £300,000)

During

General contractor goes bankrupt. No longer in business during construction or does not want to respect his contract
Inform HIP
The HIP finds another qualified contractor to complete the work

After

Identify hidden defects
Inform HIP
The HIP pays for the remaining work that needs to be fixed (gives you money)

Fast deadlines

No lawyer fees

Peace of mind

Up to 25% / £300,000

To minimize disputes, the HIP enforces strict measures to ensure that a project meets construction norms. If a dispute arises, they will work with Loomin to find a simple, efficient, and fair solution. They handle each request professionally to facilitate communications between homeowners and contractors while treating both parties equally.

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